Privacy Policy

Information we collect

When you submit an appointment request, we collect the information you provide: your name, email address, phone number, preferred location, primary reason for visit, and any message you include. We may also collect standard website analytics data such as pages viewed and general device information.

How we use your information

• To contact you and schedule or confirm an appointment.
• To answer questions about our physical and occupational therapy services.
• To improve our website and understand which pages are most helpful.

We do not sell your personal information. This form is not a substitute for medical care — please do not submit sensitive health details through the website.

Sharing

Information is shared only with service providers that help us operate this website and manage patient communications (for example, our website host and our customer relationship management system), and where required by law.

Cookies and analytics

We use cookies and tag management/analytics tools to measure site performance and form submissions. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

Data retention and security

We keep appointment request information only as long as needed to respond to your request and meet our record-keeping obligations, and we use reasonable safeguards to protect it.

Your choices

You may ask us to update or delete the contact information you submitted, or to stop contacting you, by calling the clinic location nearest you.

Contact us

Troy: 300 Jarvis Ct #6, Troy, IL 62294 — (618) 270-0565
O’Fallon: 729 Insight Ave Suite 200, O’Fallon, IL 62269 — (618) 228-3417